Terms and Conditions

Welcome to Environments Pools and Spas. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully as they outline important information regarding your rights and obligations.

1. General Information

Environments Pools and Spas (“we,” “us,” or “our”) sells pools, grills, spas, fireplaces, and related accessories. The use of our products and services is subject to the terms and conditions outlined here.

2. Product Returns and Refund Policy

We strive to provide quality products and a positive experience. Please note:

  • Return Eligibility: Returns or exchanges may be available for certain items in new, unused condition, with proof of purchase, and within 30 days of the delivery date. Custom or special-order items may not be eligible for return.

  • Refund Process: Refunds are processed to the original payment method after inspection and approval of the returned items. Any shipping and handling fees may not be refundable.

  • Restocking Fees: A restocking fee may apply to certain products.

  • Final Sale Items: Some items, including but not limited to custom or personalized products, are considered final sale and are not eligible for return or refund.

Please contact us for more information or assistance with your return.

3. Warranty Information

Certain products may come with manufacturer warranties. We do not provide warranties directly unless specified. Please consult the product documentation for warranty details, and contact us if you need assistance with warranty claims.

4. Limitation of Liability

To the fullest extent permitted by law, Environments Pools and Spas shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the purchase or use of our products, even if advised of the possibility of such damages. This includes but is not limited to damages for injury, property damage, or loss of use. By using our products, you agree to assume all risks associated with their use.

5. Data Collection and Privacy

Environments Pools and Spas collects certain information from users to enhance your experience and provide customized offers. This includes data collected through:

  • Website Contact Form: Information provided via contact forms may be used to respond to inquiries or provide relevant information regarding our products and services.

  • Google Analytics: We use Google Analytics to gather data on website usage and to improve our services. Google Analytics collects non-identifying information such as IP address, browser type, and interaction data.

  • Text Messaging Platforms: We may collect phone numbers for marketing purposes, including promotional text messages. Standard messaging and data rates apply. By providing your phone number, you agree to receive marketing messages from Environments Pools and Spas. You may opt out at any time by following the instructions provided in the message.

We respect your privacy and are committed to protecting your personal data. For more information, please review our Privacy Policy.

6. Third-Party Services

Our website may include links to third-party services. Environments Pools and Spas is not responsible for the content, privacy policies, or practices of these third-party services. Use of such services is at your own risk, and we recommend reviewing their respective terms and policies.

7. Governing Law

These terms and conditions are governed by the laws of [Your State or Country]. By using our services, you agree to submit to the jurisdiction of [appropriate courts or jurisdiction].

8. Modifications to Terms and Conditions

We may update these terms and conditions periodically. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review these terms regularly to stay informed.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Environments Pools and Spas

3413 Southwest Dr. Jonesboro, AR 72404

870.935.1000